Free Delivery Over R750
Safe & Secure Payments
Physical stores in Cape Town

Frequently asked questions

Find answers to common questions about our products, ordering and delivery.

How do I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking reference. You can track your delivery at our Order Tracking page by entering your order number or tracking reference.

How much is the Delivery ?

Shipping costs are calculated based on your delivery address. Enjoy free standard shipping on orders over R750.

Do you have physical stores?

Yes. Gadget Time has physical retail locations in addition to our online store.

For branch addresses, trading hours and contact details, please visit the relevant branch page or contact the store directly before travelling.

Find your nearest Gadget Time branch:

How long does it take to deliver my product ?

Delivery typically takes 3–7 business days from the date your order is dispatched. Delivery times may vary depending on your location, courier service availability, and any public holidays or peak trading periods.

Which payment methods do you accept?

We accept secure payments through Payfast, Paygate, and Ozow. Depending on the payment provider selected at checkout, you can pay using major debit and credit cards, including Visa, Mastercard, American Express, and Diners Club, as well as EFT, Apple Pay, Samsung Pay, Google Pay, and other supported payment options.

All available payment methods will be displayed during checkout. You may be redirected to your selected secure payment provider to complete your purchase.

Will I receive an order confirmation?

Yes. Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.

How can I contact Gadget Time?

You can contact the Gadget Time support team at support@gadgettime.co.za for assistance with online orders, deliveries, returns, and product queries

Do product colours and images always match exactly?

We aim to display product images and colours as accurately as possible. However, colours may appear slightly different depending on your screen, lighting, or product batch.

Do you sell authentic anime figures and collectibles?

Gadget Time offers a selection of anime merchandise, figures, and collectibles. Product listings include the available details for each item; please contact us if you need clarification before purchasing.

Can I check stock at a specific branch?

Yes. Please contact the relevant Gadget Time branch directly to confirm whether a product is available in-store before travelling.